Information

Access Canberra - Access Canberra is an ACT Government service that brings together customer and regulatory services.

Access Canberra Service Centres are located in Gungahlin, Belconnen, Dickson, Woden and Tuggeranong and the only transactions that need to be done in person at a Service Centre are registrations that require a photo such as a driver's licence, proof of identity or working with vulnerable people card or to arrange new number plates for new registrations or custom plates. Most other transactions can be done online on the Access Canberra website at www.act.gov.au/accessCBR or by calling 13 22 81.

If you need to attend a Service Centre please remember that customers that need extra support will be prioritised, and that Access Canberra is cashless and process electronic transactions only.

Access Canberra Service Centres no longer issue ACT Seniors Cards or stock the ACT Seniors Card Discount Directory. To apply for a Seniors Card visit www.actseniorscard.org.au.  COTA ACT is always available if you require assistance applying for a Seniors Card and can be contacted on 02 6282 3777.

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City Services - Dog Registration

 

Did you know that dog registration is compulsory in the ACT?

All dogs must be registered if:

  • The dog is over eight weeks old
  • The dog has been kept in the ACT for 28 days or more
  • The dog’s keeper has been a resident of the ACT for 28 days or more

If you hold a Seniors Card or are a benefit recipient, you can register your dog for the first time for a one-off concessional fee of $20.70. 

As of 1 July 2021, dog owners are required to renew their dog’s registration annually, at no cost. Owners will receive annual registration reminder notices by email, text or letter at least 14 days prior to their dog’s renewal date. Renewal dates are on the anniversary of when the dog was first registered. For instance, if a dog was registered on 1 September 2020, the renewal date will be 1 September each year.

Keeping dog registration details up to date is part of being a responsible dog owner. It also enables Domestic Animal Services to return lost dogs to their owners as quickly as possible.

For more information on fees and how to register or update your dog’s registration visit the City Services website at www.cityservices.act.gov.au/dogrego.

COTA ACT

Access a range of services, programs and events - free or low cost. Free Seniors Information Service provides information, advice and referrals. 

Flexible Bus Service
  • Free Service for the over 70's within zones between 9:30am - 1:30pm Monday to Friday
  • Wheelchair accessible mini-bus
  • Local shopping and medical centre drop-off

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